Our Work, Their Words
What Our Clients Say
Our Work, Their Words
The true testament to our work is the appreciation of our clients. These success stories showcase how McNelly Services helps clients achieve peace of mind and high standards for their properties.
"I am absolutely delighted with the exceptional services provided by McNelly Services. From start to finish, their team exhibits a high level of professionalism, expertise, and attention to detail. The experience with McNelly Services was nothing short of excellent. The result not only met but exceeded our expectations, turning our vision into a reality. We couldn't be happier with the results and highly recommend McNelly Services for any commercial construction needs. Their dedication to delivering high-quality work and outstanding customer service is truly commendable."
Kennth Bird, Termax
"McNelly Services is my go-to vendor for everything. I feel comfortable putting my trust in this team to get the job done right, and provide me with all additional information I need to understand any issues and work that has been done. The reports and photos are extremely helpful as I manage commercial properties remotely. I can always depend on McNelly to get to my requests in a timely manner, and I know they prioritize my requests when needed. The quality of work is impeccable, and I will continue to build my relationship with this team so I can learn, and we can grow together."
Anjali Chase, Bridge33
"I have been working with McNelly Service for over 18 years. Over the years, we have worked on small projects to project close to $1M, and everything in-between. McNelly provides the highest quality work, from providing detailed proposals to completing the work at a fair, competitive price. When the work is completed, I receive a closed workorder with notes detailing the work completed and pictures for my records. McNelly even provides emergency service 24 hours, 7 days a week, 365 days a year and have even been a life-safer handling an emergency on Christmas Day! There is not much McNelly Services can't do. They are a great resource. The partnership with McNelly Service is priceless!"
Susie Dressler, CBRE
"The services that McNelly Services provides have been paramount to the efficiency and continued success of our buildings here in the IL market. From plumbing, electrical, emergency services and various projects, McNelly has been able to assist us with all aspects of our commercial real estate needs. The team members I have worked with throughout the years are very punctual, professional, and work diligently to complete any inquiry/project I inquire about regardless of time of day. I know that if I have an issue arise from any one of their service lines, that I will get prompt responses and attention to detail. I highly recommend McNelly to any organization."
Mary Eberly, Boxer Realty
"The snow removal team at McNelly Services has provided exceptional service for a number of my properties. They are exceptionally professional, and their response times are unmatched. Super friendly and easy to work with, all my tenants have had nothing but great things to say about them. I'd recommend them to anyone!"
Cara Anderson, EQT Real Estate
"McNelly has been a welcome addition to my portfolio! Their customer service is second to none. They are quick to respond to any of my needs offering peace of mind when in my busy day. Whether providing building maintenance techs, handling service calls for electrical issues or emergency flooding to special projects such as rekeying my property to a master key system and concrete/sidewalk replacement – McNelly is there. No project/problem is too small for them. I highly recommend them!"
Kristen Johnson, Stage Management
"McNelly's Plumbing Division has become an essential asset to managing my properties, as they are always reliable and perform quality work. The team goes above and beyond to communicate with you every step of the way as well as provide a summary report of the work performed. I highly recommend."
Liz Lettiere, CBRE
"Just wanted to reach out and let you know how professional your team has been with me. Anytime I call, the staff promptly gets me help. It can be an emergency call or just regular service, I am always taken care of like I am the only customer. Thank you for all you do."
Derek Perry, RWE Design Build
"McNelly Services has been a wonderful company to partner with. They've dispatched for water main leaks/breaks within seconds of notice. Their after-hours team is responsive and proactive. With challenging issues, they've found the problems when others have not. Their work order follow up with precise details, photos clearly identifying issues is the gold standard."
Sandi Martin, Pinetree
"Our team works with many departments at McNelly Services. We have always received excellent service from each department. McNelly is responsive, honest, and gets the job done. Their team is easy to work with and communicates well. In past events where an emergency repair is needed, their team has always provided clear details and options regarding the issue and repair. Their team is knowledgeable, and pricing is fair. I recommend McNelly Services for your operation and maintenance needs."
April Pyter, CBRE
"I wanted to take a moment to express our sincere appreciation for the exceptional snow removal services provided by your team this winter season. Throughout the season, we were consistently impressed by the efficiency and thoroughness with which your team cleared our property. Not only did they ensure the safety of our staff, tenants, and visitors by promptly removing snow and ice, but they also maintained a high level of professionalism and attention to detail."
Liz Plucinsky, Lincoln Property Co.
"McNelly's snow removal services are great! The grounds are always plowed and salted. I have not experienced any instances where service was delayed or missed. I appreciated your team providing proactive notifications when a storm was headed our way. It assures me that McNelly is always prepared for inclement weather."
Candace Roofe, Mid America Asset Management
"I enjoy working with Jim and McNelly's Snow & Ice Management team. They've always done a great job on my properties."
Dean Siampos, Mid America Asset Management
"MSI snow removal division has worked to keep our properties safe and clear of snow and ice on a timely basis. Their responsiveness to tenant questions or issues are always timely."
Eric Hussey, EQT Real Estate

Here When You Need Us Most
When the unexpected happens, call McNelly. From late-night repairs to urgent safety concerns, our expert team and fully equipped fleet are always on standby to provide fast solutions, protecting your property and keeping operations on track.