Persistent Sewer Odor Complaint

Crystal Lake, IL

At McNelly Services, we pride ourselves on using the latest technology and techniques to tackle even the toughest plumbing challenges. Our team recently solved a persistent sewer odor complaint at a local movie theater’s restroom(s) that had puzzled everyone else as the root cause was not apparent. By performing a detailed inspection—and leveraging a smoke test—we discovered the leak was coming from the sink drainage/vent stack. We carefully removed the wall tile without damage and uncovered multiple screw holes in the vent piping. After replacing the damaged piping, a final smoke test confirmed no more leaks, ensuring that guests (and staff) can now enjoy an odor-free experience while utilizing the facilities. When it comes to innovative problem-solving, our plumbing team is always ready to get to the bottom of any issue! McNelly Services Inc is ready for any challenge. We are large enough to handle any need, but small enough to care about every detail.